Job Title: Field Engineer 3 (McLean, VA)
Location: McLean,VA
Duration: 12 Months Contract
MUST HAVE 3 PLUS YEARS OF IT TECH SUPPORT EXPERIENCE
MUST HAVE A + LISTED ON RESUME
******
MUST HAVE GOOD COMMUNICATION SKILLS
Job Description:
• Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
• Installs and optimizes HW/SW/Networking product and configurations.
• Perform diagnostics and resolves product performance problems.
• Ensures customer satisfaction by preventative maintenance and configurations which may impact product performance.
• Needs a thorough understanding of Windows 7 and PC hardware.
• Responsibilities include imaging and configuring PCs that are required to fulfill incidents, IMAC, and Refresh projects.
• Should be well organized and have good communication skills as he/she will be interfacing directly with the customer in certain cases
• Installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
• Installs and optimizes HW/SW/Networking product and configurations at customer sites.
• Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
• Proficient in troubleshooting Windows XP, standard MS applications, and Client hardware.
• Strong hardware and software installation and support experience.
• Ability to install, test and troubleshoot computers and peripherals.
• Perform configurations and Break/Fix in a PC configuration and setup environment.
• Process daily tickets to meet or exceed SLA’s.
• Work will include troubleshooting, hot swaps and asset tracking tasks.
• Perform the necessary tasks needed in shipping devices after they have been processed to tickets and work orders.
• Apple Macintosh experience is a plus
• PC/laptop Hardware and software, Advanced
• Hardware installation, diagnostics and support, Experienced
• Windows 7, Advanced
• Provide upgrade and support operations for branch and corporate applications.
• Anticipates the needs of clients and acts accordingly.
• Maintain knowledge of current and new technologies. Seek opportunities to learn new skills.
• Will be expected to be able to research problems and products when necessary
• Provide on premise support for projects and other support teams where needed
• Support and maintenance of inventory and asset management processes and procedures
• Understanding of or experience with imaging and diagnostic tools.
• Ability to multi-task and mange time efficiently.
• Ability to work as part of a team.
MUST HAVE A + LISTED ON RESUME
******
MUST HAVE GOOD COMMUNICATION SKILLS
Job Description:
• Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
• Installs and optimizes HW/SW/Networking product and configurations.
• Perform diagnostics and resolves product performance problems.
• Ensures customer satisfaction by preventative maintenance and configurations which may impact product performance.
• Needs a thorough understanding of Windows 7 and PC hardware.
• Responsibilities include imaging and configuring PCs that are required to fulfill incidents, IMAC, and Refresh projects.
• Should be well organized and have good communication skills as he/she will be interfacing directly with the customer in certain cases
• Installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
• Installs and optimizes HW/SW/Networking product and configurations at customer sites.
• Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
• Proficient in troubleshooting Windows XP, standard MS applications, and Client hardware.
• Strong hardware and software installation and support experience.
• Ability to install, test and troubleshoot computers and peripherals.
• Perform configurations and Break/Fix in a PC configuration and setup environment.
• Process daily tickets to meet or exceed SLA’s.
• Work will include troubleshooting, hot swaps and asset tracking tasks.
• Perform the necessary tasks needed in shipping devices after they have been processed to tickets and work orders.
• Apple Macintosh experience is a plus
• PC/laptop Hardware and software, Advanced
• Hardware installation, diagnostics and support, Experienced
• Windows 7, Advanced
• Provide upgrade and support operations for branch and corporate applications.
• Anticipates the needs of clients and acts accordingly.
• Maintain knowledge of current and new technologies. Seek opportunities to learn new skills.
• Will be expected to be able to research problems and products when necessary
• Provide on premise support for projects and other support teams where needed
• Support and maintenance of inventory and asset management processes and procedures
• Understanding of or experience with imaging and diagnostic tools.
• Ability to multi-task and mange time efficiently.
• Ability to work as part of a team.
IF INTERESTED PLEASE REPLY ME WITH YOUR UPDATED RESUME
If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at (732) 593-6563 Ext.423 even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you.
Also, please take a few minutes to answer some of the questions below as they will help me qualify your candidature
Full Legal Name as in Driving License/ Passport:
Preferred email ID:
Day/ Evening phone numbers:
Current Location:
Work Authorization:
Earliest availability for Phone/ On-Site interview:
Hourly Rate:
Earliest possible start date:
Two Professional References:
Also, be aware that our client conducts an extensive background checks on candidates who are extended offers of employment.
Sincerely yours,
Urvashi Kandpal
eTeam Inc
(732) 593-6563 Ext.423
1001 Durhan Avenue,Suite 201
South Plainfiels, NJ, 07080
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