RCI-LON-13071-1 Desktop Support Specialist

Job Code : RCI-LON-13071-1

Job Title: Desktop Support Specialist

Location: Philadelphia,PA,19101

Duration: 12 Months

Job Description:

  • Desktop/Laptop hardware experience, Windows 7, 10, Cisco Telepresence and MDT
  • Provide End-User Desktop Hardware/Software Support
  • Fulfil Customer IT Requests and handle Customer Engagements
  • Provide Expedited Executive Support, Video Conferencing and Electronic Recycling
  • Assist IT initiatives/Project and deployments to our business clients
  • Bachelor’s degree in Computer Science

Have a working knowledge of:

  • Microsoft Windows.
  • Microsoft Office Suite.
  • Common VPN technologies (ex. Nortel, Cisco, Check Point, etc…)
  • Common Enterprise PDA devices (ex. Android, iPhone, etc…)
  • Microsoft Active Directory administration
  • Microsoft Managed Print Services
  • HP and Panasonic toughbooks hardware repair
  • Passion for customer service orientation.
  • Demonstrate skill gathering, analyzing, and reporting on data for internal requests
  • Effective organizational, written and oral communications skills.
  • Have reliable transportation, valid driver’s license, auto insurance and maintain a violation free driving record.
  • Able to pass required background and drug screenings.
  • Availability to report to work 24/7 on limited notice and for extended periods.
  • Ability and willingness to perform physical tasks (for example, lifting and transporting equipment weighing up to 50 pounds and/or up to 75 pounds with assistance).
  • Candidates for this position must be willing to sign a Confidentiality Agreement with the Corporation.


Mandatory Skills

Skill Year of experience How it was used?
VPN technologies (ex. Nortel, Cisco, Check Point)
Windows 7, 10 / Cisco Telepresence and MDT
Enterprise PDA devices / Microsoft Managed Print Services
Executive Support / Video Conferencing

If interested: Please provide us the following information:

1) Hourly rate on W2: __________

2) Attach latest resume in Word format: __________

3) Contact information, where we can reach you: _________

4) Date of Birth (This is required as a unique identifier: Month & Date only): _________

5)Two Professional Reference:

a) Name: _________________________

Company: ______________________

Title: _________________________

Email: _________________________

b) Name: _________________________

Company: ______________________

Title: _________________________

Email: _________________________

6) Are you authorized to work for any employer in the US : Yes _____  No _____

7) Earliest availability for Phone/ In-Person interview: ______

8) Earliest availability to start: ______


I look forward to hear from you.

Lovanyasen Singh
Rangam Consultants Inc. | Somerset, NJ 08873
Phone:908-704-8843 – Ext: 265| Fax: 908-253-6550
Email: Lovanyasen.Singh@rangam.com

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