Desktop Support Opening in Woodlawn, MD

Job Title: Desktop Support Representative
Location:
Woodlawn, MD
Duration: Contract-to-Hire
Pay Rate: 15-18/hr

Job Duties:

  • Perform specific duties on-site through a flexible tiered team approach in support of the infrastructure operations, hardware, software and mobile devices.
  • Assist with issue resolution for all standard local and network printer hardware and all software applications installed on the PC desktops, laptops, tablets, IPADs and Mobile Device Management.
  • Utilize Remedy, Service Now (SNOW), Active Directory, TEMS, Windows 7 and Windows 8, Exchange/Outlook, Imaging Computers, McAfee, Checkpoint, AnyConnect, Apple Products and other enterprise software.

Basic Qualifications of the Desktop Support Technician:

  • 2-6 years of Deskside Support Experience
  • 2-6 years or Network Printers and/or Network Printer Repairs
  • Candidates must have obtained their Microsoft A+ Certification (or Security+ or Network+ certification)
  • Proficiency in Windows Operating System (OS) and Windows 8
  • PC Troubleshooting
  • BB Administration and BES Server
  • Remedy Ticketing System and/or Server Now (SNOW)

Best regards,

Amanda McIlvain  |  Recruiter  |  Apex Systems
8820 Columbia 100 Parkway, Suite 402, Columbia, MD 21045
Office: 443-539-3320
amcilvain@apexsystemsinc.com  | www.apexsystems.com

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